BeTyphon - Mobile CRM
TECHMET NEW EDGE OF EXPERIENCE!
With Toll free, We increased the sales inquiry for our product. Customer is also happy to call on Toll free number wherein he's not been charged from telecom companies for the call when they are speaking to us for query or service support.
With IVR, We have been able to efficiently transfer calls to right agent, So that basic but important queries are efficiently handled.
With IVR/Missed Call Service, We increased the efficiency of receiving the calls and monitor them. Our business conversion get increased by giving the feedback for their customer interaction.